What people say about us
Your views matter and we are always delighted when you take time to review us. This is invaluable to patients when considering Tetbury Hospital for treatment or surgery and also helps us to deliver and enhance our patient experience. If you have recently visited us there are many ways you can leave feedback.
Or write to Lian Franklin, Patient Experience, Tetbury Hospital, Malmesbury Road, Tetbury, Gloucestershire, GL8 8XB
Ask, Listen, Do - Improving NHS accessibility to give feedback Speak Up Link
If you or your carer/representative would like to leave feedback and English is not your first language please contact
I recently had a knee operation at Tetbury. The staff were quite simply first class - diligent, conscientious, warm and welcoming. (Google Review, Sept 21)
I, like a lot of people, am not a fan of hospitals in general but my first operation went without a hitch and was put at ease from the outset. The place doesn’t even have that awful hospital odour.
The service and care provided by Ian Comaish and the team of nurses in the Opthalmology dept was second to none. Everything was explained from start to finish with a high degree of empathy. Although I was a little apprehensive at the thought of an eye operation I was out at ease from the moment I entered the hospital until I left. I would recommend anyone to have an eye operation at Tetbuty hospital given the choice.(iWantGreatCare, Aug 21)
I was in for my first cataract operation and was treated with fantastic care and compassion. Every step of the process was explained clearly and even though it’s only post op day 2, the signs are very positive that it was a success! Super staff, consultant and hospital. Highly recommended! (iWantGreatCare, Aug 21)
The experience of my cataract operation this morning was an absolute delight. I cannot speak highly enough of the care and attitude of all the doctors, nurses and staff involved and, I look forward to the other eye operation with no qualms whatsoever. Thank you all.
(iWantGreatCare, Aug 21)
I have been there twice and on both occasions everyone was very helpful, friendly and most importantly on time! I would have no hesitation in recommending this hospital. (iWantGreatCare, Aug 21)
I was so impressed by the caring atmosphere and the efficiency of the A&E department at Tetbury Hospital. I was a visitor to the area and needed help after a fall and I jury to my wrist. Thank you so much. (Google Review, Aug 21)
My visit was well covid planned and phoned 1 min early to come in. Greeted politely and respect throughout with a touch of humour. My minor hand op was done very successfully by the surgeon who made me feel very welcome and almost part of the team. Made time to explain the procedure to the student nurse who from what I could see will have a very successful career. All done and dusted with no hanging around. Well done and thankyou to all the nurses staff and the surgeon. (iWantGreatCare, Aug 21)
Staff from nurse to consultant were all very helpful and could not have been more friendly. Nice clean hospital and run like clockwork. (iWantGreatCare, Aug 21)
This hospital is very easy to find. There were plenty of parking places available. All the staff I met were courteous and pleasant. (NHS UK, Jul 21)
Minor injury unit - out standing service
We were in the unfortunate position of having to visit while on holiday. We arrived late in the day, but were seen quickly and efficiently by extremely friendly, helpful and professional staff. I really cannot overstate how impressed we were with the service. A stressful situation was sorted very professionally. Outstanding service. (NHS UK, Jul 21)
I Had to visit the minor injury unit while on holiday after recommendation by local GP. We arrive shortly before close, and came into contact with 3 people, all of which were exemplary and very helpful. We were seen quickly, efficiently and received excellent treatment. To be seen so quickly, while on holiday, shortly before closing and still receiving first rate service meant I had to leave this review. Services like this are absolutely essential to more than just local people. Thank you Tetbury hospital! (Google Review, Jul 21)
Faultless day surgery today - professional, friendly, caring staff including a student nurse. This was the highest level of care - I don’t much like hospital and yet I feel like I want to return to see them all. A really positive experience from our own much loved NHS. (iWantGreatCare, Jul 21)
Took my husband there when he sustained 30+ wasp stings which caused an extreme allergic reaction. The staff were amazing, whisked him off for immediate treatment and were so attentive, even ringing him at home the following day to find out how he was doing. First class care, could not have been better. (iWantGreatCare, Jul 21)
My husband was suffering an extreme allergic reaction due to multiple (at least 30) stings from tiny wasps. He was prioritised, given immediate attention, histamine tablets, cooled & monitored in a calm, courteous, caring and efficient manner that was most impressive. This was the second time we have had to visit Tetbury Hospital A&E in the past year or two, and we feel extremely lucky to have such a fantastic facility nearby. My elderly father also had cataract surgery there, a much more pleasant and less stressful experience than having to take him to Bath or Swindon hospitals. It’s unbelievable that it doesn’t receive NHS support & has to rely on charitable donations. (NHS UK, Jul 21)
I had my first steroid injections under Dr Paddy Maxwell Clarke on 8th July 2021. The whole experience felt a privilege and I would not wish to go anywhere else for ongoing pain management. Thank you to him and all the staff. (iWantGreatCare, Jul 21)
I had two cataract operations, six months apart, and the care I received was absolutely excellent. Every member of staff I met was caring, kind and friendly - as well as being highly professional. I can't recommend this hospital highly enough! (NHS UK, Jul 21)
I went in for the removal of 2 sets of lower molar tooth roots which were there as a result of broken crowns. From pre op assessment to day of surgery I cannot fault the care and kindness shown to me by all the staff nurses and surgeon concerned. I thought the hospital was as clean as a new pin. Every consideration was given regarding my comfort, care and dignity. The toilet was also spotless ( which I used several times ) and the nurses and anaesthetist tried really hard to put me at ease and even had time to chat about favourite TV dramas. I was under for only about 20 minutes and from the time I woke up to now when writing this review , about 10 days later, I have honestly felt no pain from the area. I certainly expected some pain but there was none and roots gone!! I don't know how the surgeon did it when there was no tooth to get hold of to facilitate extraction! Anyway, the area is healing over nicely now and should go on to heal up completely in a few weeks or so. After the op I was wheeled back to the recovery area where I got dressed and only after a suitable length of time and the nurse was sure I was OK was I discharged with some codeine tablets in case - but not needed. The nurse ( who was there on and off all afternoon ) even walked me to the car. I would highly recommend this hospital to anyone requiring day surgery. Tetbury is lucky to have this hospital. (NHS UK, Jul 21)
Went in for day surgery and was so impressed. (iWantGreatCare, Jul 21)
Mr Comaish and his team are excellent. (iWantGreatCare, Jul 21)
I had two cataract operations, six months apart, and the care I received was absolutely excellent. Every member of staff I met was caring, kind and friendly - as well as being highly professional. I can't recommend this hospital highly enough! (Google Review, Jul 21)
Amazing care and service from start to finish cannot recommend highly enough. (Google Review, Jul 21)
Very safe hands
I came for dental surgery, which required multiple visits. My experience prior to the day, and the day itself, put me at my ease and I was treated highly professionally before, during and after. (NHS UK Review, Jun 21)
Went in for a simple operation. Absolutely lovely staff and could not do enough for you. Maxine and Laura we’re amazing, very friendly and so supportive. Surgeon was very friendly and informative. If I could come back I would haha but not a return service. (Google Review, June 21)
First class treatment friendly staff top surgeon. (Google Review, June 21)
All the nurses and doctors were very attentive and kind, they put me right at ease for my first surgery. (Googel Review, May 21)
I had a broken back tooth removed at the Day Case unit at Tetbury hospital yesterday 26th May. I would like to say how very impressed I was with the care, attention and help I was given. Couldn't have asked for better care from anyone else. Theatre and nursing staff first class. Many thanks. (Google Review, May 21)
I was referred by my GP for an x-ray and got an appointment within 2 days. Very efficient service with friendly and professional staff.
(Google Review, May 21)
I was very nervous before my general anaesthetic, but the team were great and reassured me and settled my fears. They looked after me extremely well and told me all the information I needed very clearly. (NHS UK Review, May 21)
I have attended a few times and I have always been dealt with quickly and professionally. I can only recommend the amazing work that they provide the local community. (NHS UK, May 21)
Day surgery appointment for knee arthroscopy. Can't recommend highly enough. Friendly, reassuring, efficient and made me feel completely at ease at all times. Tea and toast in recovery as well! (Google Review, May 21)
I attended an outpatient appointment today at Tetbury Hospital, this is the first time I have visited your facility. I was very impressed indeed! The radiographer & the nurse who dealt with me were so pleasant & kind & Rob Gleeson, the consultant I saw, was extremely approachable & informative. Overall I had a very positive experience. Thanks to all for everything you do, especially over the past18 months in particular.
(Patient Review, May 21)
I received amazing care in my day surgery, nothing was too much trouble and the staff made me feel truly relaxed and explained all the treatment in great detail. After my operation I had someone from the nursing staff with me all the time. The following day I had a phone call to check up on how I was feeling. I would highly recommend Tetbury hospital. (iWantGreatCare Review, May 21)
I attended the Day Surgery for a dental operation. I was perfectly well treated, the operation was completed in a relatively short time, and I went home feeling a little groggy but very relaxed. (iWantGreatCare Review, May 21)
Best practice I’ve attended!
Had a day surgery at Tetbury hospital. All the staff, nurses doctors etc are so lovely and really made the procedure and the day as stress free as possible. Everything ran smoothly and wasn’t waiting around very long or ignored. Always made sure I was ok and had a good laugh and sense of humour. (NHS UK - General Surgery, May 21)
I was well cared for in a small ward with friendly and highly professional nurses and doctors. I was kept well-informed about the process I was going through. I felt I was in good hands all the time. (NHS UK - General Surgery, May 21)
I attended for Day Surgery and received excellent service and treatment. Highly recommended! (Google Review, May 21)
The hospital and staff were excellent - I would highly recommend this hospital without hesitation. (iWantGreatCare Review, Apr 21)
A very friendly hospital, easy to access and park, very time efficient, all of my appointments have been bang on time, so nice not to have to be left waiting. Friendly staff. The hospital is lovely and clean and bright, and felt very safe from any risk of catching covid, did not need to be near any other patients, waiting areas etc very well spaced. Made it a very pleasant visit. (NHS UK - Orthopaedics, Apr 21)
Couldn't fault any of it!
Went in on Day Surgery to have a wisdom tooth root removed. The whole experience from the welcoming reception through surgery to leaving was exemplary. All staff were extremely friendly and professional, the place was spotless and every detail was checked, double checked and in some cases, treble checked. i would have no hesitation in recommending this hospital to everyone. My thanks to all concerned.
(NHS UK - Dentistry and Orthodontics, Apr 21)
I rate this hospital five stars. All of the staff made me welcome and put me at my ease throughout my operation. The surgeon was very good and friendly. All in all I was unable to fault anything. Well done Tetbury. (NHS UK - Dentistry and Orthodontics, Apr 21)
I would like to send a thank you for the wonderful treatment I received from Mr Comaish and staff in December 2020 and last week.
(Patient Review, Apr 21)
I had an operation in the Day Surgery Unit today - what a gem of a hospital! Lovely friendly welcome, fresh clean unit, amazingly efficient and perfect service. You should all be very proud of the service you offer. (Google Review - Day Surgery Unit, Apr 21)
Efficient, friendly and extremely professional. Naturally I was apprehensive but the staff were reassuring and offered me something to calm me down - which I accepted! The surgery was not painful nor distressing in any way. There was a lovely nurse to hold my hand and the Surgeon kept me informed at every stage of the short procedure. If I could give more stars I would! (Google Review - Day Surgery Unit, Mar 21)
Brilliant care. Could not have had a better experience for my day surgery, everyone was so kind and caring, especially the nurses. I never felt rushed, and the whole place was very clean and obviously taking all precautions against COVID. (NHS UK Review - Day Surgery Unit, Feb 21)
I would just like to let you know that I was very happy the way I was treated on Friday afternoon when I came in with a cut finger. Many Thanks, Pete (Patient Feedback - Minor Injuries Unit, Feb 21)
Once again exceptional care and support. Even better than my visits in March 2020 (pre-Covid) as the wait time is much shorter and time in the unit overall much reduced. I had my second cataract removed. Mr Comaish, the anaesthetist and all staff were so kind to a very anxious patient. Everybody was so helpful, I can't thank them enough. If I could have hugged you all, I would! I hope if I need further surgery at any point in the rest of my life, it is available at Tetbury. (Family & Friends Feedback - Day Surgery Unit, Feb 21)
Staff and services are excellent, very attentive and helpful. (Google Review, Feb 21)
I so appreciated the care given to me with my private foot operation. I do hope you can keep going. (Patient Feedback - Day Surgery Unit, Jan 2021)
I would just like to thank all the nurses at Tetbury Hospital they were wonderful and the expertise, also to Mr Whitaker. The nurses cannot do enough for you and looked after me very well. You all need a pay rise and gold stars are not enough for the care and compassion you give. Thank you (Google Review, Jan 21)
person passing in the hall or my room, everyone has been lovely, polite and made me feel so at ease. Specific people to mention would be Mr whitaker, my surgeon, Dawn my recovery nurse and Sarah the surgical nurse, they treated me so wonderfully whilst in the hospital, no question or time they spend with me felt like they had to or I was rushed, they made me feel like their only patient and really looked after me. The anesthesiologist and nurse were also great at talking me through what would happen and keeping me calm and chatting whilst getting everything ready. But again every nurse, student nurse etc I encountered were all equally fun and lovely. I would highly recommend this hospital to anyone. (Google Review, Jan 21)
Administration and healthcare staff were very caring and helpful. They are doing a brilliant job even with the extra Covid precautions in place. I had a very positive outcome with my eye surgery. Looking forward to getting the other eye done by the Tetbury team (Google Review, Dec 20)
3 attendances over the last 2 weeks. 2 for trauma & one for routine. Every clinical decision totally correct (am a retired doctor) & carried out totally professionally - impressive. You could offer training to other local units!! (Friends & Family Feedback - Minor Injuries Unit, Dec 20)
Kind approach, friendly staff. Felt Covid safe. Fast service. (Friends & Family Feedback - Minor Injuries Unit, Nov 20)
From the welcome at the door by nurses smiling and the professional way I was conducted to the unit I just knew that I was in safe hands. Every surface was clean and well lit. I was, of course, a little nervous but the staff and their professionalism soon dispelled that. My operation was almost on time (nothing to complain of) and the surgeon was so nice and the theatre staff friendly and encouraging and my operation fantastic, thank you. (Friends & Family Feedback - Day Surgery Unit, Nov 20)
The meeting had with Mr Farooq was very thorough and straightforward and the nurse assistant very good and understanding. I am happy with my examination. (Friends & Family Feedback - Orthopaedics, Nov 20)
This is such a lovely convenient asset. Everyone is very friendly, helpful and professional. Thank you.
(Friends & Family Feedback - Day Surgery Unit, Nov 20)
Mr Comaish was jolly fun & made a relaxing atmosphere & very professional. The nurses must love working with him. Thank you. You could not have done anything better. (Friends & Family Feedback - Day Surgery Unit, Nov 20)
Friendly & very efficient, put nervous patient at ease, very clean. Best hospital I've been treated at!!
(Friends & Family Feedback - Day Surgery Unit, Nov 20)
The hospital is beautifully clean and I think that everything you’ve put in place for COVID is extremely sensible, it is low key but necessary and I felt very safe. It is a lovely place and we are very lucky to have this in our community. You have many brilliant people working there! (Ophthalmology Patient, Nov 20)
The treatment i recieved at Tetbury hospital day surgery unit was amazing The doctor and his team were outstanding,the hospital was clean efficiant and very well run ,many thanks. (Google Review, Nov 20)
Better than good - Excellent! Being met at the door, escorted thru every stage. Every care during my operation. With a result far above my expectations to the point of my discharge. Thank you. (Friends & Family Feedback - Day Surgery Unit, Nov 20)
Everything! Staff were friendly, polite, efficient. Super new facility, clean, bright. Felt 100% safe. X-ray department also brilliant.
Coming to hospital is never ideal but the team made it as pleasant and straight forward as possible. Thank you.
(Friends & Family Feedback - Minor Injuries Unit, Oct 20)
I could not of wished for better treatment. The doctor and his team were amazing, clean efficient and very well run. They could not of improved anything. (Friends & Family Feedback - Day Surgery Unit, Oct 20)
The clear mask helped my visit massively as I suffer with hearing loss and to be able to read lips was fantastic, a great design. Helpful staff and if it helps people in the future that's great. (Relative of patient, Oct 20)
Communication from the hospital staff was excellent, the hospital itself was spotlessly clean, the staff very informative and friendly before and after surgery. All in all a very good experience. I would recommend Tetbury Hospital to anyone. Thank you. (NHS UK, Oct 20)
The visit went without any problems - coronavirus safety in evidence and made me feel very secure. The staff were excellent from being met at Reception through to the operation - can't be faulted. Thank you all.
(Friends & Family Feedback, Oct 20)
The Service I had was brilliant. All the staff treated me so well as I was very anxious. They soon made me feel at ease and more comfortable. I couldn't have been treated any better. It was wonderful not to have to travel out, and to have everything local. Tetbury Hospital is a godsend. Thank you. (Friends & Family Feedback, Oct 20)
Unfortunately, over many years I have for one reason or another had to use Tetbury Hospital, and I must say it has always been a pleasure for me to be there. I think the best time was when the surgeon asked me what music I would like played while he was doing my eye procedure on Monday 7th September 2020, brilliant! The hospital is always spotlessly clean, and the nurses and staff are always friendly and helpful - first class. (Patient Experience, Sept 20)
I was met at the door by a nurse welcomed and taken through, consultant came within a few minutes and put drops in my eye. Then went in to have cataract done. All went well. I was made to feel comfortable and put at ease by the nurse who spoke to me they were very kind. The experience and care was excellent. Thank you Tetbury Hospital. (Patient Experience, Sept 20)
Wonderful experience; thank you!
Visited Tetbury Hospital for minor day surgery for my knee. Fantastic experience from start to finish. Treated wonderfully and all staff were knowledgeable, thoughtful, friendly and patient. Thank you Team Tetbury (NHS UK, Sept 20)
Best Hospital Experience
I recently received knee arthroscopy for n the day unit. Right from the off the team were very helpful and professional at all times. The nurse who dealt with me made me feel relaxed from start to finish leaving me in no doubt what was going to happen and answering any questions I did have (before I asked them). She seen to and ensured that I was comfortable at all times. The doctor and anaesthetist explained everything to me that I needed to know and left me with a very clear understanding of what was and had happened. The whole team were fantastic. You could clearly see that all the team were passionate in what they day and are not just there for a job. They were there for the love of what they do. It made my experience here the best experience I have had in any hospital I have attended. A massive thank you to the whole team. (NHS UK, Sept 20)
6 weeks post infusion and my brain is working so well, I’m not tired at all and in general I feel good! I had weird, unexplained symptoms for the last many years and they have all disappeared now! I had pyrexia of unknown origin for many years and even that is resolved now. I’m not short of breath anymore and can walk miles without feeling tired. It’s life changing. I would do it again and again without hesitation if needed and highly recommend it to anyone who needs to up their iron levels. Thanks. (Iron Clinic, Sept 20)
Patient Experience (cataract surgery)
My visits to Tetbury Hospital have been a pleasure for cataract surgery. When you are in your eightys any hospital visit is a worry. The staff at Tetbury Hospital was outstanding the treatment I received and the confidence they gave me was outstanding especially during the worrying risk time of Covid 10. Even during surgery playing my favourite music. I would recommend Tetbury Hospital to anyone without a doubt. (MP, August 2020)
Patient Experience (cataract surgery)
I was very impressed with the speed and efficiency that I was processed. The Reception staff were very friendly and helpful, as were the nurses on duty. I was very nervous on the day of my operation but the medical staff re-assured me which made me feel better. I felt lie a V.I.P and am particularly grateful to Mr Franscombe. Also thank you to all the hospital staff for making me feel welcome. (NB, August 2020)
Patient Experience (cataract surgery)
I was very happy to use Tetbury Hospital as an outpatient. In very difficult and unusual circumstances the care I received was very kind and thoughtful, taking account of the Covid 19 restrictions. (JD, August 2020)
Today I underwent a gynaecological procedure at Tetbury Hospital. The Consultant did his best to put me at ease and went through everything slowly to make sure that I understood what was happening. He included me in choices and gave me the Joint option to decide what was best. The nurses and Matron were professional kind and reassuring. The hospital was spotless. All staff went out of their way to ensure I was safe at all times. I received the very best of treatment and. couldn’t wish for a better service. I would highly recommend others to witness these high standards of care. Thankyou for all of your hard work. You are incredible!
(NHS Choices Review, August 2020)
Patient Experience (cataract surgery)
I visited as an outpatient on 24-7-20 for cataract surgery. This was a postponed appointment for the second eye. The original visit having been deferred due to the virus restrictions. I was therefore familiar with the procedure. The appointment went very smoothly. I was asked to wait in the car park until the time. Because of restricted mobility (a stroke) I and my carer were invited to move our car down to the entrance and park there. I was shown in and immediately met the surgeon - no waiting. After checking on the procedure I was then taken directly to the theatre. As before, the operation went very smoothly and I was then taken in a wheelchair back to the Reception area. The paperwork was swiftly completed and I was given medication with explanation. I was conducted back to the car exactly 30 mins after I went in. With no waiting at all, the experience was far smoother than before. (ADCS, July 2020)
Patient Experience (cataract surgery)
I was very nervous about attending Tetbury Hospital for my cataract operation, but when I arrived everyone was very reassuring. The nurse who greeted me on arrival asked questions and told me what to expect. On going into the surgery the surgeon and nursing assistants were equally reassuring. I came away feeling all the staff were very professional and kept me informed at every stage of the procedure. (EH, July 2020)
I visited minor injuries unit last week with concerns on how an cut was healing, the service was extremely prompt and 2nd to none, Thank you NHS x (Google review, June 2020)
Pleasant experience this morning, ran smoothly and was quick. (Google review, March 2020)
I visited the minor injuries department this morning and was dealt with in a precise and most professional manner. Staff were brilliant and got to the root of my problem with confidence and ease. Credit to the staff. 👍
(Google review, February 2020)
I went to the hospital this morning to have my damaged arm looked at. The nurse stitched and dressed it for me and I was on my way again in about 20 minutes! Thanks again ladies. (Google review, January 2020)
No stress hospital. Friendly. (Google review, Jan 2020)
Very well run, thanks for your compassion and professionalism. (Google review, Jan 2020)
What was good about your visit?
"My wife became very ill whilst waiting for a physio appointment. She was taken into minor injuries and treated with exceptional professionalism, kindness and courtesy, resulting in a 999 call for an ambulance after examination and tests."
What would have made your visit better?
"NOTHING! All staff from reception, the physio dept., Jo, Theresa, Martina in minor injuries, Sarah the Matron, were wonderfully caring & helpful."
Can you tell us why you gave that response?
"My comments above plus subsequent calls to my home to enquire as to my wife's health following her visit to Gloucester Royal by emergency services." (Patient Feedback, Jan 2020)
Incredibly efficient - thank you. (Google review, Jan 2020)
Patient Experience (cataract surgery)
I arrived at Tetbury Hospital just before 1pm and found plenty of free parking on site. I was booked in for Day Surgery - an ophthalmic procedure. My wife joined me as my designated driver for my journey home. I was pleasantly surprised by the reception and treatment received in getting me ready for the minor operation. My medical history was taken by Maxine, one of several nurses, who were there to calm and care for six patients in the afternoon. A very good experience to this point - now the operation! Throughout the operation procedure everyone was very considerate and explained full exactly what was happening. Everything seemed to go well. Afterwards I received a welcome cup of tea and biscuit. I would also like to add that the hospital and toilet facilities were exceptionally clean.
Thank you for your efficient expertise & putting me at my ease. (Iron clinic patient, Dec 19)
I attended the hospital today with a family member with a medical problem. The treatment was superb and the staff totally helpful. I cannot praise them too much. Friendly, helpful and appropriate management. Well done Tetbury Hospital! (Dec 2019)
Friendly and relaxed place to be. Extremely caring staff (Google review, Dec 2019)
Dr Murdoch was very friendly, professional and put us at ease. He even recommended a lovely place for lunch before returning home. Mum initially felt amazing, then a bit of a drop, it's levelled off now and she's managing much better. If we need to use your service again I won't hesitate to contact you, it was effortless. (Iron clinic patent, Nov 19)
I would like to thank you very much for the way you put me at ease and made my visit very enjoyable.
(Iron Clinic patient - Nov 2019)
Great service and treatment for an injured shoulder, no wait, no rush and it was all a pleasant environment. Free parking additionally, what a change to the big hospitals I've been to (Google review, Nov 2019)
Great little hospital. Great staff. Great service. Bravo the NHS (Google review, Nov 2019)
I was apprehensive and nervous about the treatment but needn’t have been. Dr Murdoch was extremely professional, communicative and reassuring. The treatment itself was painless and stress-free and I felt well looked after throughout. (Iron clinic patient, Nov 19)
I would like to thank you very much for the way you put me at ease and made my visit very enjoyable (Iron clinic patient, Nov 19)
An excellent, calm and pleasant atmosphere, as a patient you feel very well looked after, the advantage of a small hospital (Google review, Nov 2019)
It's ok. Nice staff (Google review, Nov 2019)
I was very pleased to find an Iron Clinic in Gloucestershire. The process was very simple and efficient from booking the first consultation to the resulting iron infusion. The consultation was very informative and each step of the infusion was explained so I knew what to expect. Within a few days I was waking with a clear head, no longer feeling I still needed more sleep, my concentration has improved and I am not feeling fatigued so quickly while taking part in strenuous exercise classes. Could not be happier with the whole experience.(Iron clinic patient, Nov 19)
Everything, the staff all outstanding, so helpful cheerful and supportive, reassuring. Thank you amazing experience!😊
(patient feedback, Oct 2019)
Absolute 5 star treatment! So happy I went there for a day surgery-nurses, doctor and anaesthesiologist took great care of me and my husband while he waited😊 best hospital I have ever been to! (Google review, Oct 2019)
Within 2 weeks of having the iv infusion my general energy levels were drastically improved and I was deadlifting an extra 20kg in the gym. (Iron clinic patient, Oct 19)
Patients receive a personal & friendly service from all of the staff at this hospital, 😊 (Google review, Oct 2019)
Awesome service, got seen very quickly and nurse was great with my child (Google review, Sept 2019)
I just have to say how wonderful Annie was in minor injuries earlier this week – she really did everything she could and more than she should. I was even able to have my first blood test because of her! (MIU patient, July 2019)
Patient Experience (cataract surgery)
Facing the risks: The modern method for replacing a lens is very safe but even a very low probability of failure implies that it could go wrong and it can be worrying trying to decide whether one should take the risk or not. People react differently to life threatening situations. Some put their fingers in their ears and hum loudly, others go through agonies of imaginary disasters. My opinion is that it is important to pay attention to the consequences of not having the operation. True there was a low probability that something unusual might happen in the operation in which case I might lose the sight of one eye. On the other hand there was a one hundred percent guarantee that quite soon I was going to have to give up driving and that I would be living in an increasingly dull restricted visual world. I had both a cousin and an uncle who lived most of their lives with only one eye. I even knew an RAF pilot who was flying jets with only one eye. It looked like, at the very worst, one good eye versus two deteriorating bad ones. Put this way the operation seemed a good deal so I was very happy to go ahead.
The Operation: I know the signs of a good team, unhurried, thorough, cheerful staff who obviously knew just what they were doing. An atmosphere of relaxed confident alertness. My only worry was whether I was going to be able to keep still. My ancient legs are prone to excruciating cramp, not the sort of thing I would be able to keep quiet about. However everyone was very reassuring and in the end my problem was actually trying to stay awake. The operation bit takes only a quarter of an hour. There was no pain or discomfort; much less fiddle faddle than having a tooth filled.
The Aftermath: My eye hurt a little at first but nothing that a couple of paracetamol couldn't cope with. I had a slight fright the first night when I woke and found I could see nothing out of my new eye. I had some uncomfortable thoughts about something having gone wrong but in the morning it was already clearing and by the evening I could see quite well out of it, and the colours! The comparison between the old and the new was startling. I couldn't wait to see what it was going to be like with two new eyes! A month later I found out. Absolutely amazing! (AJR Doyle, July 2019)
Excellent local hospital with an impressive range of clinics and services. Much nicer and friendlier than impetsonal big hospitals. The staff actually care! (Google review, May 2019)
I received the most care and attention I could have wished for at Tetbury Hospital. I can now see so much better than before. I was pleased to go to Tetbury Hospital as I was initially told I had to go to Cheltenham, which is a lot more difficult. Thank you again for all the care I received. (Susan Spandler, May 2019)
Herewith my opinion:
Staff - Very friendly, professional and approachable.
Building - The building was immaculate, welcoming and easily one of the best hospitals I have been in apart from RAF Hospitals. Cottage Hospitals out smart any of the larger hospitals which are impersonal and daunting. I was disappointed when Malmesbury Hospital was closed. My friends had their three child