Receptionist/Health Records Administrator

Two Vacancies are available within our Reception Team


Receptionist/Health Records Administrator (12hours) Monday 8.15 – 4.45 & Wednesday 12.00 - 4.00pm

Receptionist/Health Records Administrator (24hours Maternity Cover) Monday, Thursday & Friday 8.15 - 4.45pm

GRADE O £9.03 - £9.73

Tetbury Hospital offers patients a wide range of outpatient and day surgery services and prides itself on ‘putting people first’. The Hospital is currently recruiting for two Receptionists/Health Records Administrators

The purpose of the Receptionists/Health Records Administrator role is to ensure the smooth day to day delivery of and maintaining effective and efficient records and systems along with general reception duties including answering switchboard, offering advice and guidance to visitors. The second half of the role is to provide receptionist cover for the minor injuries unit.

In this role you will be required to meet and greet visitors to the hospital providing advice guidance, information or assistance as appropriate, manage patient booking/appointment systems, receive and route calls from patients, visitors and other hospitals/ facilities, work in compliance with patient confidentiality and data protection policies, administer patient information systems and healthcare record tracking, collate data and reports as required by the Trust, assist in the preparation of notes or records for clinics and undertake general office administration. To book patient into the Minor Injuries Unit.

The role holder should be able to remain professional and sensitive to customer needs at all times, be a strong and effective communicator, and be able to work with in busy, potentially noisy public environment.

The ideal candidate for this role will have GCSE (or equivalent) level education to include Maths and English, good computer and keyboard literacy, and good attention to detail. Previous experience in a medical administrator, customer service or public facing role is desirable.

For a job description and application form, or further information please contact the reception team on 01666 502336 or reception@tetburyhospital.co.uk or Joanne Smith, Senior Receptionist 01666 502336

Closing date: Friday 24th July 2020


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>> Download: Job Description - Reception & Health Records Administrator